Terms & Conditions

1. Validity of Quote: All quotations is valid for a period of 14 days from the date of issue unless otherwise specified. Prices are subject to change without notice after the validity period.
2. Payment Terms: Payment is due within the agreed terms stated on the invoice. Late payments may incur interest and/or additional charges.
3. Delivery and Lead Times: Delivery and lead times are estimates and may vary depending on stock availability and other factors beyond our control.
4. Ownership: All goods remain the property of FlameBlock until full payment has been received.
5. Returns and Exchanges:
   • Returns and exchanges are only accepted if the product has not been tampered with, used, opened, or serviced by any third party.
   • Items such as fire extinguishers must be returned unused, un-serviced, and in their original condition and packaging.
   • A service/inspection fee will be charged for any returned item that has been tampered with, opened, or serviced elsewhere.
   • All return requests must be submitted within 7 days of delivery, along with proof of purchase.
   • No refunds will be issued after 7 days of purchase.
6. Liability: FlameBlock is not liable for any loss, damage, or injury arising from misuse of the products or failure to follow proper handling and maintenance procedures.
7. Warranty: Warranty terms are as per the manufacturer’s specifications and only apply to manufacturing defects. The warranty will be void if the item is found to be tampered with or serviced by unauthorized personnel.
8. Acceptance of Quote: By accepting this quotation, the customer acknowledges and agrees to the above terms and conditions.

Please visit www.flameblock.co.za for more information.